Privacy Policy

Knowzy Privacy Policy

This Privacy Policy explains how Knowzy ("we", "us", or "the Platform") collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide directly, including your name, phone number, and profile details when you create a Knowzy account. We also collect gameplay data such as quiz participation, scores, challenge results, and payout history to provide our services and improve your experience.

2. How We Use Your Information

We use the information we collect to: provide, operate, and improve Knowzy; personalize your experience with relevant quiz challenges; calculate scores, manage payouts, and process M-Pesa transactions; communicate with you about your account, challenges, and platform updates; and protect the security and integrity of the platform.

3. Information Sharing

We do not sell your personal information. Your public profile information (username, scores) may be visible to other users on challenge pages. We share necessary information with M-Pesa/Safaricom to process your payouts. We may share anonymized, aggregated data for analytics and platform improvement.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You may access, update, or delete your personal information through your account settings. You may request a copy of your data or ask us to restrict processing by contacting us at support@knowzy.live.

6. Cookies

We use essential cookies for authentication and session management. For full details, see our Cookie Policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via SMS or platform notification.

8. Contact Us

For questions about this Privacy Policy, contact us at support@knowzy.live.